La Maison Pty Ltd and La Maison Online Pty Ltd is a retail business selling furniture and homewares and associated products both from store locations and online. As part of our business and online business we collect information from individuals.
We respect your rights to privacy under the Privacy Act 1988 (Cth) (“Act”) and we comply with all of the Act’s requirements in relation to the collection, management and disclosure of your Personal Information. For more information, visit www.privacy.gov.au
At all times when it is reasonable and practicable to do so, we collect information about you directly from you.
We may collect the following types of Personal Information:
Some examples of when we might collect your personal information include, but is not limited to, when you:
Personal information is collected for the following purposes:
The personal information we normally hold relates to:
We collect anonymous information on website activity. We use this data to evaluate our website’s performance and to improve the content we display to you. To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data. No Personal Information is collected on these occasions. We may log IP addresses (the electronic address of a computer connected to the internet) to analyse trends, administer our website, track users’ movements, and gather broad demographic information.
Our website uses Google AdWords, Google Analytics, and the Google Display Network together to serve ads to you on other websites after you have visited our website. This practice is known as remarketing and is a tool that Google offers to businesses. If you would like to opt-out of receiving advertising like this from Google, you can manage these settings by visiting the Google Ads Preferences Manager.
The only personal information that we collect when you use our website is what you tell us about yourself. For example, the information you provide when making an online order or when you send us an email. Please note, we will record your email address if you send us an email.
Where credit card details are provided for online purchasing, those details will be destroyed immediately after your payment has been processed.
Your account information is password protected and we recommend you do not divulge your password to anyone.
To further protect your personal information, your log-in time will automatically expire after a certain period of inactivity. La Maison and La Maison Online cannot guarantee or accept responsibility for the privacy practices or the content of web sites to which we provide links.
We only use and disclose personal information about you for the purpose for which it has been disclosed to us or for purposes which reasonably would be understood to be related. For example, we may use your personal information to inform you of products and services which may be of interest to you. However, we do respect your right to ask us not to do this.
We do not sell, rent or trade personal information. We will provide personal information as required by applicable laws or regulations. Laws and regulations regarding the use of personal information may vary by jurisdiction. We will comply with laws and rules in the relevant jurisdiction. If you have received any promotional material and do not wish to receive further promotional material, please let us know and we will respect your request.
We do not engage in unsolicited telephone calls.
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, social media, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
At La Maison and La Maison Online we only want to communicate with you if you want to hear from us. If you would like to be removed from all marketing communications you can use the unsubscribe button where provided or send an email to [email protected] and advise in the header OPT OUT.
We may provide your Personal Information to organisations that we partner with from whom we think you would like to receive further information.
We take all reasonable steps to ensure the accuracy of information we hold. You can contact us to request the correction of any inaccurate information we hold about you.
We take all reasonable care to protect the information we hold. Access to and use of personal information is limited. Where the personal information we collect is no longer required we delete the information or permanently de-identify it.
You can contact us to request access to your information. In normal circumstance we will give you full access to your information unless there is a legitimate legal or administrative reason to deny access. If access is denied, we will explain why this is the case.
If you believe that your privacy has been breached, please contact us and provide details of the incident so that we can investigate it and conduct a risk analysis on a case-by-case basis, and consider whether notification is required.
Links to third party web sites on www.lamaison.net.au are provided solely as a convenience to you. If you use these links, you will leave La Maison’s site. La Maison is not responsible for any of these sites, their content or their usage of your Personal Information.